Deciding between PEX vs PPR underfloor heating configurations depends entirely on whether your project prioritizes the rapid installation of flexible floor loops or the permanent structural […]
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FAQS
1Are you a manufacturer or trading company?
We're a professional manufacturer in China, and have been in this field for over 20 years. OEM/ODM customization options. Quotation within 24h
2How long is the delivery time?
15-30 days after receiving deposit
3Is it possible to get samples from your factory?
Yes, free samples will be sent if needed, but the freight can be negotiated or chargeable, it will be refunded after confirmation of the order.
4What’s your after-sales service like?
We provide comprehensive after-sales support to ensure your complete satisfaction:
1. Technical Support - Dedicated engineers available 24/7 to assist with installation, troubleshooting, or product queries.
2. Quality Guarantee - 10-year warranty on all PPR pipes and fittings against manufacturing defects.
3. Replacement Policy - Free replacement for defective products (verified within 30 days of delivery).
4. Ongoing Assistance - Regular follow-ups to monitor product performance and address any concerns.
5. Custom Solutions - Specialized support for OEM clients, including product adaptation and logistics coordination.